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    Auto Populate Not Working

    Asked by cebarringer on July 27, 2016 at 05:06 PM

    I set up a form to allow users to save and continue later. I am trying to pre populate fields to the "main" form via URL parameters and it does not seem to be working. 


    Form 1 URL: https://form.jotform.com/62085365586162

    Main Form URL: https://form.jotform.com/62075281437153

    URL in auto responder for saving to continue + pre populating: https://form.jotform.com/62075281437153?session={propertyStreet}&Listing Agent={listingAgent3}&Listing Agent Email={listingAgent}&Property Street Address={propertyStreet}


    I confirmed via "inspect" that these are the correct fields. What am I missing?

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    JotForm Support

    Answered by jonathan on July 27, 2016 at 09:32 PM

    Please refer to our user guide also.

    User guide: How-to-Save-Forms-and-Continue-Later

    Please take note that the sesssion? parameter value must be an email address.



    In the URL example you provided, I think that is the part that is not working and was preventing the save session from happening.

    Hope this help. Let us know if still not resolve.

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    Answered by cebarringer on July 28, 2016 at 12:27 PM

    To clarify my problem, I cannot get Form 1 information to populate the Main Form, the save & continue is working great. My users need to be able to have more than one incomplete form which is why I chose the address value as the ID. If I change the URL to this: https://form.jotform.com/62075281437153?session={listingAgent}&Listing Agent={listingAgent3}&Listing Agent Email={listingAgent}&Property Street Address={propertyStreet} which changes the ID to the email address, it still isn't pre populating the information to the main form. listingAgent=email address on my form. 

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    JotForm Support

    Answered by Kevin_G on July 28, 2016 at 02:43 PM

    The reason why it is not working on your end is because the form fields of the second form are not being set properly, here is the current link you're using and there are highlighted the fields that are incorrect: 

    https://form.jotform.com/62075281437153?session={listingAgent}&Listing Agent={listingAgent3}&Listing Agent Email={listingAgent}&Property Street Address={propertyStreet}

    That are the form fields names of the second form, but not the names used to pass data to them, the link you should use will look like this: 


    We have also an app that will help you with this, here is the link: http://prepopulate.jotform.io/ 

    Select the second form ( the main one ) and then fill the needed fields with some static data, then you will get the link with the fields properly set up, there only replace the fixed data with the form fields names of the first form. 

    Here is also my cloned form where I changed this and it started to work fine: https://form.jotform.com/62095197162964 


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    Answered by cebarringer on August 01, 2016 at 12:34 PM

    Thank you! I've got this working correctly now. Cheers