What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do I need a specific submit button to send authorize.net transaction?

    Asked by Lou on July 27, 2016 at 07:06 PM
    I have another question ...
    I'm testing check out through authorization.net and it's not working
    Do I need a specific submit button to submit authorization.net transaction?
    Lou
    Sent from my iPhone
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    JotForm Support

    Answered by Kiran on July 27, 2016 at 07:16 PM

    There is no other submit button to send the Authorize.net transaction. The submit button on your form should send the transaction to Authorize.net for further processing. Are you receiving any error message while submitting the form? If you want to test the transactions in test mode, you may enable Test/Sandbox mode from the payment field properties.

    Please give it a try and let us know if you need any further assistance. We will be happy to assist. 

  • Profile Image

    Answered by Lou on July 28, 2016 at 11:45 AM
    Here is the Link to my Error Message :https://submit.jotform.us/submit/61818365863163/
    ...
  • Profile Image

    Answered by Lou on July 28, 2016 at 12:45 PM
    The link I sent you does not read the same as when I first viewed it ..It read : Transaction cannot be submitted
    ...
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    JotForm Support

    Answered by Mike on July 28, 2016 at 02:39 PM

    Could you please provide a full error message you are getting upon submission? You can also share a screenshot with us.