I cant get the thank you page to open up.

  • Zibber1
    Asked on July 28, 2016 at 1:58 AM

    I have tried with an external link to our own thank you page on our website and also your generic one - and neither will function. It just says Please Wait... for ever ..... ..... .... I cant get the thank you page to open up Screenshot 20

  • Chriistian Jotform Support
    Replied on July 28, 2016 at 3:08 AM

    I was able to replicate the issue that you are referring to. I tried to submit the form, but the submit button was stuck on "Please Wait."

    I cant get the thank you page to open up Screenshot 20

    There may be some script on the page that is conflicting with the form, causing the form to not submit successfully. To resolve this issue, please embed the form to your page using the iFrame embed code. You can get the embed code by following this guide: Getting the form iFrame code.

    If the issue persists, please let us know.
    Regards.