How can I reactivate my account

  • Julie Franklin
    Asked on July 28, 2016 at 2:54 AM

    Please help me reactivate my account. Let me fix my forms since you cut me off with zero notice.

     

  • beril JotForm UI Developer
    Replied on July 28, 2016 at 4:54 AM

    My colleague answered your question at the following link:

    https://www.jotform.com/answers/892462-Why-the-heck-have-I-been-blocked-as-a-user

    You don't allow collection of credit card numbers as this might act as a phishing form which is illegal. Please check our terms of use. 

    I've deleted those fields and reactivated your account back. if you want to collect payments via JotForm, you need to use our payment integrations.

    Please, check the guide below for more information:

    https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form 

     

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.