Change my username

  • Profile Image
    ymapker
    Asked on July 28, 2016 at 03:45 AM

    Hi,

     

    I don't like to use my private nickname for business purposed, could you please change the nickname to CDV-APS please?

     

    Thanks,

    Philipp

  • Profile Image
    Chriistian
    Answered on July 28, 2016 at 05:18 AM

    Per your request, I have now changed your username from ymapker to CDV-APS. Please let us know if you need further assistance. Cheers.

  • Profile Image
    Philipp
    Answered on July 28, 2016 at 08:18 AM

    Hi Chriistian,

    thanks for changing it. However, now, during sign in I am being told that the username is invalid. Could you Check?

  • Profile Image
    Boris
    Answered on July 28, 2016 at 09:33 AM

    Sorry, this is because usernames are not allowed to contain any other characters, except for alphanumeric (letters and numbers).

    I have reverted your username back to ymapker, so that you can log into your account as before. If you want us to change your username into something else, please let us know what would be your desired username, containing only letters and numbers.

    You can also check whether your desired username is available directly on our signup page, by entering it on the form, but please do not click on "Create My Account" button:

    https://www.jotform.com/signup

    We look forward to your response.

  • Profile Image
    Philipp
    Answered on July 28, 2016 at 09:54 AM

    Hi,

     

    then just go with CDV, that should be sufficient.

     

    Thanks!

     

  • Profile Image
    Chriistian
    Answered on July 28, 2016 at 11:09 AM

    Hi,

    Unfortunately, CDV is no longer available. Do you have another username in mind?

  • Profile Image
    ymapker
    Answered on July 28, 2016 at 11:13 AM

    Let's do CDVAPS then.

     

    Thanks so much for your assistance!

  • Profile Image
    Welvin
    Answered on July 28, 2016 at 01:39 PM

    Done. Please re-login using the new username. Also, you need to manually update custom form URL if you are using it to reflect the new username.

    https://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form