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ymapkerAsked on July 28, 2016 at 3:45 AM
Hi,
I don't like to use my private nickname for business purposed, could you please change the nickname to CDV-APS please?
Thanks,
Philipp
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Chriistian Jotform SupportReplied on July 28, 2016 at 5:18 AM
Per your request, I have now changed your username from ymapker to CDV-APS. Please let us know if you need further assistance. Cheers.
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PhilippReplied on July 28, 2016 at 8:18 AM
Hi Chriistian,
thanks for changing it. However, now, during sign in I am being told that the username is invalid. Could you Check?
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BorisReplied on July 28, 2016 at 9:33 AM
Sorry, this is because usernames are not allowed to contain any other characters, except for alphanumeric (letters and numbers).
I have reverted your username back to ymapker, so that you can log into your account as before. If you want us to change your username into something else, please let us know what would be your desired username, containing only letters and numbers.
You can also check whether your desired username is available directly on our signup page, by entering it on the form, but please do not click on "Create My Account" button:
https://www.jotform.com/signup
We look forward to your response.
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PhilippReplied on July 28, 2016 at 9:54 AM
Hi,
then just go with CDV, that should be sufficient.
Thanks!
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Chriistian Jotform SupportReplied on July 28, 2016 at 11:09 AM
Hi,
Unfortunately, CDV is no longer available. Do you have another username in mind?
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ymapkerReplied on July 28, 2016 at 11:13 AM
Let's do CDVAPS then.
Thanks so much for your assistance!
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Welvin Support Team LeadReplied on July 28, 2016 at 1:39 PM
Done. Please re-login using the new username. Also, you need to manually update custom form URL if you are using it to reflect the new username.
https://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form