JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have recently put my form on my new website and it is working but not reaching my email addressAsked by Phillipx on July 28, 2016 at 09:11 AM
I have recently put my form on my new website and it is working but not reaching my email address.
I have also tried the test submission for emails and these aren't going through either, i have checked on my mailgun account but they aren't going that far.
Did you check the spam folder? In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "email@example.com" sender.
Here are our domain names:
Let us know if you need more help.