PDF - getting ############ instead of text

  • keith1827
    Asked on July 28, 2016 at 10:37 AM

    Hi, I'm when I open a PDF version of the form the text is coming out as ################. 

    Jotform Thread 892745 Screenshot
    Page URL: http://www.caseyinsurerservices.com/order/
  • eee Chief Technology Officer
    Replied on July 28, 2016 at 12:35 PM

    Hey,

    We have fixed the problem for new submissions,

    We're sorry about the problem,

    Kindest Regards,

    - Ertugrul.

  • keith1827
    Replied on July 28, 2016 at 12:45 PM
    great thank you!
    Keith McEachern
    Casey Insurer Services
    Office: 508-791-3312
    Mobile: 508-783-0239
    keith@caseyinsurerservices.com
    www.caseyinsurerservices.com
    ...