What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Help! PDF of Form Submission Strange

    Asked by SRWproducts on July 28, 2016 at 11:03 AM

    Our attached PDFs from our form submissions were fine until this morning and no changes have been made to the form. How do we fix this? See screenshot. The email we received for the submission looks normal, just not the pdf attached to it. Then when I went into the submissions, the submission is strange too with all of the ######.

    Page URL:
    https://form.jotform.com/60564193947970

    Screenshot
    Submissions attached all then
  • Profile Image
    Chief Technology Officer

    Answered by eee on July 28, 2016 at 12:42 PM

    Hey,

    We have fixed the problem for new submissions,

    We're sorry about the problem,

    Kindest Regards,

    - Ertugrul.