Monthly submissions inquiry

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    jgreybar
    Asked on July 28, 2016 at 11:04 AM

    Hello.  I have received a notice that I am close to 100 submissions.  I do not have a need to pay $20 per month so I wonder when the new month starts?  Is it always the 1st of the month or from the day I created an account?

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    John_Benson
    Answered on July 28, 2016 at 11:42 AM

    The submission counter resets back to 0 every 1st day of the month, it doesn't matter when did you signed up. The submission counter will reset in August 1, 2016.

    If you haven't know there's a way to increase your submission per month as a free user, check out this link: https://www.jotform.com/myaccount/getMore.

    Cheers! Lets us know if you need any further help.