What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Monthly submissions inquiry

    Asked by jgreybar on July 28, 2016 at 11:04 AM

    Hello.  I have received a notice that I am close to 100 submissions.  I do not have a need to pay $20 per month so I wonder when the new month starts?  Is it always the 1st of the month or from the day I created an account?

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    JotForm Support

    Answered by John_Benson on July 28, 2016 at 11:42 AM

    The submission counter resets back to 0 every 1st day of the month, it doesn't matter when did you signed up. The submission counter will reset in August 1, 2016.

    If you haven't know there's a way to increase your submission per month as a free user, check out this link: https://www.jotform.com/myaccount/getMore.

    Cheers! Lets us know if you need any further help.