Download Submissions as PDF: Showing "Downloading submissions failed", PDF files are not downloading.

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    ramjackmarketing
    Asked on July 28, 2016 at 12:10 PM

    When we try to download the submissions for a form as PDF, after much processing, this error appears:

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    Kevin_G
    Answered on July 28, 2016 at 12:30 PM

    I tested your form and tried to download the submissions as PDF, I was unable to download the file the first time I tested, but now it is showing the same as your screenshot.

    I will forward this thread to our second level and we will let you know as soon as we get news about it.

     

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    centerforentrepreneurship
    Answered on October 11, 2016 at 02:12 PM

    Same problem on a form of mine: Downloading submissions between 0 and 20 failed.
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    Kevin_G
    Answered on October 11, 2016 at 03:41 PM

    @centerforentrepreneurship,

    In order to properly assist you I have moved your comment to another thread, it can be found here: https://www.jotform.com/answers/957468 

    We will assist you on that thread as soon as possible.