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mattifhAsked on July 28, 2016 at 12:22 PM
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David JotForm SupportReplied on July 28, 2016 at 2:19 PM
The encryption key should have been downloaded when encryption was enabled. It is not possible to download the key again after the encryption has been set up. Loss of the key associated with data results in loss of that data.
https://www.jotform.com/blog/162-Introducing-Encrypted-Forms-The-Ultimate-in-Online-Form-Security