Facebook tab is not working on mobile devices

  • alwaysdryindia
    Asked on July 28, 2016 at 12:49 PM

    i integrated the form into a facebook page, its working in desktop but its not working in mobile device.

    Jotform Thread 892936 Screenshot
  • Mike
    Replied on July 28, 2016 at 2:45 PM

    Unfortunately, Facebook does not support Tabs on the mobile website.

    What you can try is adding a direct form link as a Contact Us button on your Facebook page.

    Facebook tab is not working on mobile devices Image 1 Screenshot 40

    Alternatively, this is possible to embed the form with a 'Static HTML: iframe tabs' Tab App:

    Adding a form to Facebook (Custom iFrame App)

    They provide a special Tab link for mobile devices.

    Facebook tab is not working on mobile devices Image 2 Screenshot 51

    Then, you can also use that mobile Tab link as the Contact Us button link.

    Facebook tab is not working on mobile devices Image 3 Screenshot 62

    If you need any further assistance, please let us know.