What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why has my form disabled

    Asked by VidaDivinaDiamond on July 28, 2016 at 01:49 PM

    I just open an account. I completed my first form and it has been disable after I published the form. Why is this happen. Is there any settings to enable the form.

    settings and open after
  • Profile Image

    Answered by Irshad on July 28, 2016 at 03:58 PM

    I see that your account is auto-suspended by our anti-phishing system which is strict to scan each JotForm to calculate the probability of phishing activities.

    I have manually checked your Form, and found you are using Password fields on your Form. We do not allow password fields or sign up forms that contains passwords and usernames. It violates our Terms of Use as this kinds of forms had been extensively abused by some of our users to conduct phishing or other illegal activities.

    I would suggest you to remove password fields from your Form, and I will activate your account again. Thanks.