What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I know if my form is successfully integrated with PayPal?

    Asked by candicebeaty on July 28, 2016 at 02:26 PM

    I am not being told that its complete and not sure if i am doing it correctly. It doesn't look at all like the instructions here.



    No finished button or anything. any advice?

    Page URL:

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    JotForm Support

    Answered by Kevin_G on July 28, 2016 at 04:30 PM

    Apologies for that, the instructions are not currently updated with screenshots from the new wizard, they should be updated soon. 

    Regarding to your integration, I have checked it and I can see it has been successfully completed, I even tested your form and was redirected to the PayPal payment page: 

    Could you please test it on your end too? 

    You should be redirected to the same page as I was redirected; however, if you do not, please let us know. 


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    Answered by candicebeaty on July 28, 2016 at 10:45 PM
    awesome! thanks so much! I am assuming that there is nothing left for me to
    do but embed my form...is that right?
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    JotForm Support

    Answered by Welvin on July 29, 2016 at 01:33 AM

    Yes, correct. For embedding the form, this guide should help: https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

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    Answered by candicebeaty on July 29, 2016 at 06:45 AM
    Great! Thx again! One more question. ..I did a test form, but it wasn't
    emailed to me. Is that because I didn't pay for it? Does paying for it
    trigger the form being sent to me?

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    JotForm Support

    Answered by liyam on July 29, 2016 at 07:14 AM

    Hello candicebeaty,

    Since your next question is no longer related to the primary topic on this thread, I have moved it to a new one in order to prevent confusion on the thread discussion.  We'll respond to your question on this link momentarily.

    Thanks for your understanding.