I've noticed on facebook that the form doesn't show up on mobile.

  • SuperiorSoftwash
    Asked on July 28, 2016 at 10:55 PM
    Recently, I've noticed on facebook, it doesn't show up on mobile, only desktop (Prob facebook issue/update on that)
  • Chriistian Jotform Support
    Replied on July 28, 2016 at 11:08 PM

    Unfortunately, Facebook does not support Tabs on mobile, which is why you won't see the form when viewed on mobile.

    A workaround you can do is to add a direct form link as a Contact Us button on your Facebook page.

    Ive noticed on facebook that the form doesnt show up on mobile Screenshot 40

    Another alternative would be to embed the form with the 'Static HTML: iframe tabs' Tab App: Adding a form to Facebook (Custom iFrame App)

    This app provides you with a special tab link for mobile devices.

    Ive noticed on facebook that the form doesnt show up on mobile Screenshot 51

    Then, you can use that mobile Tab link as the Contact Us button link.

    Ive noticed on facebook that the form doesnt show up on mobile Screenshot 62

    If you need any further assistance, please let us know.
    Regards.