What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions: Data characters are replaced by hashtags (#).

    Asked by osn_uk on July 29, 2016 at 01:54 AM

    Another problem with our form: entries are corrupted and characters are replaced by hashtags

    Please solve this issue ASAP.

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    JotForm Support

    Answered by Chriistian on July 29, 2016 at 02:19 AM

    We apologize for the inconvenience. This issue should now be fixed for new submissions. Please check it on your end to confirm.

    For the submissions that you receive with the hashtags, you can edit the data on the submission based on the email notification that you received for it. You can view your email history by following this guide: How to View All Your Form Email History. If you need assistance with this, please let us know.



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    Chief Technology Officer

    Answered by eee on August 01, 2016 at 11:25 AM


    Problem is fixed,

    Kindest Regards,

    - Ertugrul.