What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Submission Still reading Limit 10

    Asked by kloeblack on April 03, 2012 at 04:11 AM

    I just purchased a month subscription to this wonderful form service.  However, I am launching the notice of the form for registration of my event on the radio this afternoon at 12PM EST which will create a lot of buzz for people to register.  Can you please make sure my account will properly reflect my ability to register more than 10 users.

    Thank you,


    Page URL:

  • Profile Image

    Answered by ItalyTech on April 03, 2012 at 04:13 AM

    Hi, don't worry... It's all ok :) Good Luck ! Alessandro

  • Profile Image
    JotForm Support

    Answered by Goldo on April 03, 2012 at 04:14 AM

    You already are in a Premium Account when checked. You may need to log-out and log back in to see the changes. Submission limits have been increased (see image below).

    You are good to go.

  • Profile Image
    JotForm Support

    Answered by liyam on April 03, 2012 at 04:27 AM

    To reflect the updated information on your account, please try to logout then log back in to clear the cache of your browser..  If this does not update on your view, please let us know.