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Form will not go to person who has submitted it.Asked by ChelleB on July 29, 2016 at 05:08 AM
I have gone through all the questions in the forum, and everywhere JotForm gives the same response, despite people saying the same as what I'm going to say now.
I have sent the form "live" 11 times using all my various email addresses, have created an additional gmail address AND asked 2 of my friends to complete and submit the form.
Please note I am NOT USING THE TEST BUTTON - I am using the live form on my site.
The autoresponded is NOT going to them, but the Notification does come through to me.
Changing the From address from firstname.lastname@example.org to email@example.com fixes the problem:
There seems to be a problem with this SMTP account. You might want to reset it.
You can change it here: