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    I cannot access "edit properties"

    Asked by doddjac on July 29, 2016 at 09:35 AM

    I need to update some of my forms but each time I click on edit properties, nothing happens. It does not take me to the page I need to get to in order to make the necessary changes.

    properties cannot access cannot i cannot
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    Answered by victor on July 29, 2016 at 10:27 AM

    Can you please indicate if you are still having problems opening the properties wizard of any field.

    I have just open your form, 2016-2017 Toddler Spanish Immersion, and was able to open the properties wizard with no issues.

    Please let us know what field you are having issues with.

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    Answered by doddjac on July 29, 2016 at 02:45 PM
    Thank you. I logged out and logged in again and it worked.
    ...
  • Profile Image

    Answered by doddjac on July 29, 2016 at 03:45 PM
    Unfortunately it is happening again.
    ...
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    JotForm Support

    Answered by KadeJM on July 29, 2016 at 04:43 PM

    I've tried this again on our end but I don't currently see a problem.

    Is this happening on all of your form fields when you are trying to edit the properties or which one have you been having this happen on that you are trying to change now?

    What browser | browser version are you using?

    Can you try another browser to see if the same thing occurs?