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    I have other clients who just never get to the payment screen

    Asked by keskimakimecom on July 29, 2016 at 10:40 AM
    2.  I have other clients who just never get to the payment screen (not all, but enough clients that it's annoying).
    payment screen paypal gateway not getting there
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    JotForm Support

    Answered by KadeJM on July 29, 2016 at 11:08 AM

    Here you said that you have clients that are not making it to the payment screen.

    However, when I tested this on my end it is working and I am not able to replicate an issue.

    Perhaps they decided to leave it prematurely since you have 2 Incomplete Payments.

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    Answered by keskimakimecom on July 29, 2016 at 03:45 PM
    thank you—
    ...