What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why does it say my form is in restore mode?

    Asked by gowntown on July 29, 2016 at 10:40 AM

    I created a new format and then tried to preview it.  Instead of a preview I get an error screen that says the former cannot be viewed because it is in restore mode.  How do I fix this?

  • Profile Image
    JotForm Support

    Answered by david on July 29, 2016 at 11:22 AM

    Your account was set to dormant due to inactivity.  I set the account back to active and your forms should be usable once again.