What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    40K form submissions

    Asked by qualityoilcompany on November 12, 2010 at 08:05 AM

    We used 2 Jotform forms on our site (removed this morning). In the past 2-3 days, we've received 40K spam form reports. By adding a capcha and "strict" on unique submissions, do you think this will eliminate whatever script was sending those emails? Are there any other precautions we can take? 

    We're the web dev company and have used Jotform on many sites. Do we need to go back and fix those forms? 

    Can you tell if those spams were coming through your servers or bypassing them?

    Any other suggestions to make the forms more secure before we put them back online?

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    JotForm Founder

    Answered by aytekin on November 12, 2010 at 09:42 AM

    CAPTCHA should prevent this.

    I do not see the form on your account. What was the form URL?

    Can you forward me the full source of one of the emails so I can see if the emails are from our servers or not?