What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can we stay off the bounce list?

    Asked by mckbosart on July 29, 2016 at 04:01 PM

    We are being added to the bounce list everyday all day. We have taken all of the steps you suggested but it doesn't help!!!!

    bounce list bounce how can
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    JotForm Support

    Answered by KadeJM on July 29, 2016 at 04:48 PM

    We understand you are having a problem with ending up in the bouncelist and the best way to avoid this problem is to whitelist jotform addresses with your email provider in most cases.

    Additionally, you can also refer to the following guide for more help:

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues