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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I extract the text submitted in a form?

    Asked by NMPRSA on July 29, 2016 at 04:29 PM

    please call me ASAP!  505-830-2224  susan bradley

    Page URL:
    http://www.nmprsa.org/cumbre

    extract text export data export submissions submissions
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    JotForm Support

    Answered by BDAVID on July 29, 2016 at 05:25 PM

    If you want to export your submission data to Excel, CSV or PDF, here is how: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF 

    Let us know if you need more help.

  • Profile Image

    Answered by NMPRSA on July 29, 2016 at 07:45 PM
    I’ve done that and it’s only pulling part of the information. I’ve got boxes that content is entered and when I export it to either Excel, CSV or PDF it pulls all the information before the boxes but does not include the boxes or their content. At this point, I’m having to copy and paste (form Inbox) each individual form into Word. I’ve got more than 70 forms and I’ve done 4 in the last hour. HELP!

    Susan Bradley
    Vice President, Media Strategies
    Marketing Solutions
    9426 Indian School Road N.E., Suite #2
    Albuquerque, NM 87112
    Phone: 505-830-2224
    Fax: 505-830-2771
    Email: Susan@MarketingSolutionsNM.com

    Description: MS Logo HORIZONTAL v2_cmyk signature

    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 29, 2016 at 10:31 PM

    This is happening because some fields have been excluded to be exported(They are unchecked). You need to make sure to check the fields you want to exported, example:

    Let us know if you need more help.

  • Profile Image

    Answered by NMPRSA on August 01, 2016 at 11:45 AM
    How do I make sure the fields I need are included for export?

    Susan Bradley
    Vice President, Media Strategies
    Marketing Solutions
    9426 Indian School Road N.E., Suite #2
    Albuquerque, NM 87112
    Phone: 505-830-2224
    Fax: 505-830-2771
    Email: Susan@MarketingSolutionsNM.com

    Description: MS Logo HORIZONTAL v2_cmyk signature

    ...
  • Profile Image
    JotForm Support

    Answered by Jan on August 01, 2016 at 03:07 PM

    Just like what BDavid said, you need to enable or checked it in the Fields options. Here's a guide:

    1. In My Forms, select the form and then click the "Submissions" button.

    2. In the Submissions page, click the "options" icon and then you'll see the Fields section. Under the Fields section, you can check or uncheck the items you want to appear in the exported file.

    Hope that helps. Thank you.