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NMPRSAAsked on July 29, 2016 at 4:29 PM
please call me ASAP! 505-830-2224 susan bradley
Page URL: http://www.nmprsa.org/cumbre -
David JotForm Support ManagerReplied on July 29, 2016 at 5:25 PM
If you want to export your submission data to Excel, CSV or PDF, here is how: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF
Let us know if you need more help.
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NMPRSAReplied on July 29, 2016 at 7:45 PMI’ve done that and it’s only pulling part of the information. I’ve got boxes that content is entered and when I export it to either Excel, CSV or PDF it pulls all the information before the boxes but does not include the boxes or their content. At this point, I’m having to copy and paste (form Inbox) each individual form into Word. I’ve got more than 70 forms and I’ve done 4 in the last hour. HELP!
Susan Bradley
Vice President, Media Strategies
Marketing Solutions
9426 Indian School Road N.E., Suite #2
Albuquerque, NM 87112
Phone: 505-830-2224
Fax: 505-830-2771
Email: Susan@MarketingSolutionsNM.com
Description: MS Logo HORIZONTAL v2_cmyk signature
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David JotForm Support ManagerReplied on July 29, 2016 at 10:31 PM
This is happening because some fields have been excluded to be exported(They are unchecked). You need to make sure to check the fields you want to exported, example:
Let us know if you need more help.
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NMPRSAReplied on August 1, 2016 at 11:45 AMHow do I make sure the fields I need are included for export?
Susan Bradley
Vice President, Media Strategies
Marketing Solutions
9426 Indian School Road N.E., Suite #2
Albuquerque, NM 87112
Phone: 505-830-2224
Fax: 505-830-2771
Email: Susan@MarketingSolutionsNM.com
Description: MS Logo HORIZONTAL v2_cmyk signature
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JanReplied on August 1, 2016 at 3:07 PM
Just like what BDavid said, you need to enable or checked it in the Fields options. Here's a guide:
1. In My Forms, select the form and then click the "Submissions" button.
2. In the Submissions page, click the "options" icon and then you'll see the Fields section. Under the Fields section, you can check or uncheck the items you want to appear in the exported file.
Hope that helps. Thank you.