What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What happens when my starter view and submit quota is up?

    Asked by thuaung@waiconnor.com on July 29, 2016 at 05:56 PM

    I love the product and trying out with the starter package. Will be putting it in Live environment soon.

    But what happens when my 100 submit and 1000 view quota is up? Do I get an alert email beforehand? Does my users see some sort of notice to let them know they can no longer submit until I upgrade?

    Just want to know the expected behavior so I can plan accordingly.

  • Profile Image
    JotForm Support

    Answered by BDAVID on July 29, 2016 at 07:24 PM

    You will be alerted to upgrade via email, also, you will notice a warning when you login to your account.

    If you reach any of your limits, all the forms will get disabled, and when trying to access them, a warning will be shown.

    Let us know if you have more questions.