What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by CharliMatz on July 29, 2016 at 08:36 PM

     Does not do me any good to "follow the email thread", as we are still not getting the emails we should, to notify us at:




    Only the confirmation to the individual is working.  Must be someone there that can offer a solution?????  PLEASE



    Answered by sockittome

    Answered by Mike

    Answered by BDAVID

  • Profile Image
    JotForm Support

    Answered by BDAVID on July 29, 2016 at 11:22 PM

    We have escalated your issue to our second level on the following thread: https://www.jotform.com/answers/893994 

    You will be updated via that thread by one of our developers when there is a resolution.