What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm running this process, but my files/downloads are empty.

    Asked by jmferguson on July 30, 2016 at 04:56 AM

    I'm running this process, but my files/downloads are empty.



    This is a re-post of a comment on How to export all of your data at once

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    JotForm Support

    Answered by liyam on July 30, 2016 at 05:03 AM

    Hello jmferguson,

    Did you receive an email already that the files are already prepared for download? 

    In any case, I tried making another request.  For the meantime, we will be waiting for your updates.

    Thanks.