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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Products in the Stripe Integration not editable

    Asked by toledobanners on July 30, 2016 at 03:18 PM
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    JotForm Support

    Answered by Kiran on July 30, 2016 at 08:52 PM

    I have tested the Stripe integration to edit the products on one of my existing forms and I was able to edit them without any issue. I have also tested with a new form which worked well. However, I am able to replicate the issue when I cloned your JotForm to my account to edit the products. The issue seems to be form specific.

    Could you try accessing the old wizard to edit the products by accessing the form after adding &old in the URL?

    https://www.jotform.com//?formID=62115644105951&old

    If you do not have any existing form submissions, you may remove the payment field and try adding the products again.

     

    Let us know if you need any further assistance. We will be happy to assist.