What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is in Restore Mode

    Asked by HeinzAcademy on July 30, 2016 at 05:49 PM

    My form won't show up because it says it's in restore mode.  What do I need to do to get it to show up??

    form won't show dormant account restore mode
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    JotForm Support

    Answered by Jim_R on July 31, 2016 at 01:30 AM

    You haven't used or logged in to this account for quite some time now, causing it to be temporarily placed in a dormant status.

    I have now reactivated your account so all your forms should be working by now.

    Please give it a go and let us know if you're still facing issues.