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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are showing in Restore Mode

    Asked by exposureone on July 30, 2016 at 06:21 PM

    Hi-

    My forms are showing in 'restore mode' when I click the link generated for them.  What can I do to correct this?

    Thank you!!

    Page URL:
    https://form.jotform.com/62116295973159

    Screenshot
    restore mode dormant account form not showing
  • Profile Image
    JotForm Support

    Answered by Jim_R on July 31, 2016 at 01:41 AM

    Hey @exposureone - You haven't used or (logged in to) this account for quite a while, causing it to be temporarily placed in a dormant status.

    I have now reactivated your account so all your forms should be working by now.

    Please give it a go and let us know if you're still facing issues.