What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are some numbers blocked on my form?

    Asked by sduiser on July 30, 2016 at 10:56 PM

    The middle 8 digits of the credit card numbers on my forms are blocked out when they previously were not. 

    My Forms credit card digits
  • Profile Image
    JotForm Support

    Answered by Nik_C on July 31, 2016 at 05:20 AM

    Unfortunately, according to our Terms of Use, you're not allowed to collect any sensitive information including credit card information:

    I removed those fields from your form and please refrain from creating them, if you need to do any process of payment, please use our payment tools:

    Let us know if you have further questions.

    Thank you.