What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how to fix restore mode?

    Asked by jpiraro on July 30, 2016 at 11:16 PM

    I recently made a new form and when I try to preview it. I get a message saying that the form is unavailable and is in restore mode. please help me fix this.

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    JotForm Support

    Answered by Chriistian on July 31, 2016 at 05:55 AM


    Your account got dormant because you have not accessed it for a while. I have reactivated it so you should be able to access your forms now.

    Do let us know if you need further assistance.