What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Update the definition and attributes of Ticket Purchases widget [SOLVED]

    Asked by grade4pagasa on July 31, 2016 at 04:16 AM

    Hi JotForm Team.

    1.) Requesting that the definition of the ticket purchases widget be changed currently from a CHECKLIST (fig. 1) to a RADIO BUTTON since the behavior it shows is that of a radio button - allowing only 1 option to be selected. 

    2.) Also, since it's technically a radio button, why is there a need to UNSELECT the chosen option before we can tick another one (fig. 2)? Seeing a checkmark but the behavior shown is that of a radio button creates confusion and unnecessary mouse-click. Isn't it that a radio button allows 1 option to be chosen by simply clicking the desired option (and no need to unselect)?

    For your consideration.

    Thanks.

     

    fig. 1

     

     

    fig. 2 (from the JotForm demo page)

    Page URL:
    https://widgets.jotform.com/widget/ticket_purchases

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Welvin on July 31, 2016 at 09:06 AM

    The demo is set to allow one selection only. Our apologies if that is a bit confusing. Here's a form allowing multiple selection: https://form.jotform.com/62123208761954.

    I think the min and max selection is also copied from the regular checkbox field. Although, there's no error when it's set to 1 only. You have to deselect the item to choose another. I'll refer this to our widget manager thou. Thank you for letting us know about this.

  • Profile Image

    Answered by grade4pagasa on July 31, 2016 at 12:23 PM

    Thanks for the clarification on the min & max affecting the widget behavior, Welvin. 

    Please disregard questions 1 & 2 and tag this as closed since the widget IS a checklist after all :)