What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Restore mode

    Asked by jovankau on July 31, 2016 at 08:05 AM

    I created a new format and then tried to preview it.  Instead of a preview I get an error screen that says the former cannot be viewed because it is in restore mode.  How do I fix this?

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    JotForm Support

    Answered by Mike_G on July 31, 2016 at 09:28 AM

    I see what you mean and I have reactivated your account on my end and I believe that fixed the issue you're having. Please check your account and feel free to contact us anytime if you have any other questions or concerns. Thank you.