Restore mode

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    Asked on July 31, 2016 at 08:05 AM

    I created a new format and then tried to preview it.  Instead of a preview I get an error screen that says the former cannot be viewed because it is in restore mode.  How do I fix this?

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    Answered on July 31, 2016 at 09:28 AM

    I see what you mean and I have reactivated your account on my end and I believe that fixed the issue you're having. Please check your account and feel free to contact us anytime if you have any other questions or concerns. Thank you.