What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my ip banned?

    Asked by Megacable on April 03, 2012 at 12:11 PM

     

    Hi, my ip has been banned ((200.52.193.94). (Ref. 1006)) and i dont know why, can you help me please?

    Page URL:
    http://www.megacable.com.mx/promociones/Wrestlemania/

  • Profile Image

    Answered by gori-mathew on April 03, 2012 at 03:43 PM

    Hello,

    I have checked your account and looks ok from our side, it is not on bouncing list. Kindly check with your ISP it would be an issue with them. You can also check on mx tool box and see who blocked it and apply for whitelisting; http://www.mxtoolbox.com/ARIN.aspx

    If your are not receiving submissions from jotform, you can request your ISP to whitelist Jotmail ips available on this link;  http://jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    Please lets us know if the problem persists, thanks for choosing Jotform!

  • Profile Image
    JotForm Founder

    Answered by aytekin on April 05, 2012 at 03:21 AM

    I have unlocked your IP address. 

    We block IP addresses when we suspend phishing accounts.