- MegacableAsked on April 03, 2012 at 12:11 PM
Hi, my ip has been banned ((188.8.131.52). (Ref. 1006)) and i dont know why, can you help me please?
- gori-mathewAnswered on April 03, 2012 at 03:43 PM
I have checked your account and looks ok from our side, it is not on bouncing list. Kindly check with your ISP it would be an issue with them. You can also check on mx tool box and see who blocked it and apply for whitelisting; http://www.mxtoolbox.com/ARIN.aspx
If your are not receiving submissions from jotform, you can request your ISP to whitelist Jotmail ips available on this link; http://jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Please lets us know if the problem persists, thanks for choosing Jotform!
- JotForm FounderaytekinAnswered on April 05, 2012 at 03:21 AM
I have unlocked your IP address.
We block IP addresses when we suspend phishing accounts.