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  • Profile Image

    Logo not sized correctly in the click on area of Facebook post.

    Asked by Thosbryan on July 31, 2016 at 09:18 AM

    I added my link for my form to my Facebook page "TomCat solutions".  Go to that page and will see my problem. Our logo is being used in the click on area (I didn't select the logo to be there) but the logo is not sized correctly to fit in the box.  How do I correct.

    size image size problem Facebook Page select and
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 31, 2016 at 11:10 AM

    I see what you mean:

    But that happens because of the original image size: 

    https://files.jotform.com/jufs/Thosbryan/form_files/TCS%20MASTER%20IMAGE%20index.jpg

    You can remove the image when you are about to post the link, see my example in my test page(Post already deleted):

    Let us know if you need more help.

  • Profile Image

    Answered by Thosbryan on August 01, 2016 at 03:45 PM
    Hi
    I thought I had this figured out.....wrong!
    Just created a test form with an image at the top. Published it and pasted the link I onto my Facebook page. No image shows up at all. So what ties together the images I have uploaded to what gets on the Facebook page
    Sent from my iPad
    ...
  • Profile Image

    Answered by Thosbryan on August 01, 2016 at 06:45 PM
    Hi
    Still wrestling with this issue. So where does this image come from anyway. I didn't ask for it to show up on the Facebook page. So where do I control what image shows up here.
    Tom
    Sent from my iPad
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on August 01, 2016 at 10:00 PM

    That's the image that is shown in your form, if you don't want it, simply go into the edit mode of your form, and remove it.

    Also, did you try removing the image when attempting to post it on Facebook?