The default email is being sent to the wrong address

  • Profile Image
    Asked on April 03, 2012 at 01:30 PM



    Every time I send a form, it goes to and that was ok when we were initially setting it up, but now we'd like it to go to as the default email. I'm able to change it in the email notificatons, but it doesnt stay.

    Can you please adjust it so that when people fill out the form it goes to and then email me at to let me know that it has been fixed? 

    Also, it says I have 100 email submissions that I can recieve. What happens after it gets to 101? Please let me know. Thanks.

  • Profile Image
    Answered on April 03, 2012 at 01:48 PM

    The default email has been changed as requested. If you need to change it again sometime, click Account Settings enter a new email address and then click Update Settings:

    (Click image to zoom)

    If you need assistance with anything else related to JotForm, do let us know.

  • Profile Image
    Answered on April 03, 2012 at 01:52 PM

    Oh, as to your other question, your forms will become disabled until the first day of the next calendar month. (Your submissions will not be deleted. It's just that the forms won't be usable for the remainder of the current month.)