What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is in restore mode?

    Asked by dommonzo1 on July 31, 2016 at 06:42 PM

    What does it mean that I cannot preview my form .. It tells me it is in restore mode ???


    How do I fix this ? 


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    JotForm Support

    Answered by Chriistian on July 31, 2016 at 10:41 PM

    Your account has not been accessed in a long time so your account was flagged as Dormant. Because of the dormant status, your forms were temporarily in restore mode. I have now reactivated your account so you should be able to use your forms successfully. Regards.

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    Answered by rinajel on August 01, 2016 at 10:27 PM

    hi i have the same concern, i was going to put the form on my website but the form was not found? what should i do?

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    JotForm Support

    Answered by Chriistian on August 01, 2016 at 11:32 PM

    @rinajel, To better assist you, I have moved your question to a new thread. You can check the thread here: https://www.jotform.com/answers/895688. Regards.