Form is in restore mode?

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    dommonzo1
    Asked on July 31, 2016 at 06:42 PM

    What does it mean that I cannot preview my form .. It tells me it is in restore mode ???

     

    How do I fix this ? 

     

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    Chriistian
    Answered on July 31, 2016 at 10:41 PM

    Your account has not been accessed in a long time so your account was flagged as Dormant. Because of the dormant status, your forms were temporarily in restore mode. I have now reactivated your account so you should be able to use your forms successfully. Regards.

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    rinajel
    Answered on August 01, 2016 at 10:27 PM

    hi i have the same concern, i was going to put the form on my website but the form was not found? what should i do?

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    Chriistian
    Answered on August 01, 2016 at 11:32 PM

    @rinajel, To better assist you, I have moved your question to a new thread. You can check the thread here: https://www.jotform.com/answers/895688. Regards.