What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customers are saying that the form does not work.

    Asked by Joseph   on July 31, 2016 at 06:51 PM

    the customers are saying that the form does not work as well we can not get!



    Page URL:

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    JotForm Support

    Answered by ashwin_d on July 31, 2016 at 11:04 PM

    Hello Joseph,

    I did check your form which you have embedded in your webpage and did not find any issue with that. I was able to submit it successfully and I was redirected to thank you message. Please check the screenshot below:


    Could you please let us know if your received the email notification or not?

    We will wait for your response.

    Thank you! 

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    Answered by Maidsondemand on August 01, 2016 at 05:45 PM
     Yes I did thank you very much ,I'm very glad I finally was able to find a communication source with you guys ,I need your company help and we have no problem to pay for the good services your company has to offer .
    I need to establish a feed back form with 5 star rating on the web site and also a form where we can email to clients to provide feed back to us regarding the service .
    among other forms that we may need to add on the site .

    Please advise on how to proceed .
    Thank you very much for your help
    Joseph Kass
    'Maids On Demand
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    JotForm Support

    Answered by BDAVID on August 01, 2016 at 10:22 PM

    Glad to know your form is working. On regards of your new question, it will be addressed on the following thread: https://www.jotform.com/answers/895638