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  • Profile Image

    Security error message is displayed when the paypal payment form is submitted.

    Asked by milkpond on July 31, 2016 at 09:10 PM

    Hi There I have finished updating a form and when you go to "submit"  an error reads SECURITY ERROR security header is not valid.

     

    Please help as I have issued this form to many people and is also on my website.

     

    Many thanks

    Nadine

    Page URL:
    https://form.jotform.co/41661987984878

    problem a thanks security error and security header
  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 01, 2016 at 02:29 AM

    Hello Nadine,

    I did test your form and I am unable to replicate the issue you are having. I was successfully redirected to PayPal checkout page. Please check the screenshot below:

     

    Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by milkpond on August 01, 2016 at 07:45 AM
    Thank you, all fixed. It was a problem with my paypal IP.
    Sorry to bother - I found the answer in one of your Q&A's
    Many thanks
    Nadine
    ...
  • Profile Image
    JotForm Developer

    Answered by omur on August 01, 2016 at 07:49 AM

    Hello Nadine,

    This also happens if you use PayPal over VPN or Proxy. This is pretty common in workplaces.

    Thank you