What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not found for my user

    Asked by Alessandergj on July 31, 2016 at 11:51 PM
    Form not found
    This form is in restore mode, please try again later.
    for div in TRY mode
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 01, 2016 at 05:05 AM

    I have checked and your account is in Dormant mode, because it was inactive for log time and because of that your forms are in restore mode. 

    I have activated your account and all of your forms are now working. 

    Hope this will help. Let us know if you need further assistance.