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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Stuck on please wait

    Asked by fredpiq on August 01, 2016 at 05:20 AM

    Dear, 

    I'm using Shopify and I've inserted your form. However, when I want to test it, the form is stuck on "Please wait". 

    In addition, I need to know how can I put conditions on a calendar : the departure date should be before the returning date, the returning date cannot be prior the departure date.

    Please help !!!

    Page URL:
    https://dealtrotter.myshopify.com/pages/test

    Screenshot
    please wait stuck stuck on please wait addition and departure
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    JotForm Support

    Answered by beril on August 01, 2016 at 07:17 AM
     To solve that issue, could you please re-embed with Iframe method:
     
    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/62125150649351" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe> 
     
    That will fix the issue. If this does not resolve the issue, please let us know and we will be glad to take another look.