trouble creating an account

  • Profile Image
    Lisa Marselli 
    Asked on August 01, 2016 at 11:41 AM

    Hi, 

    I'm getting an error that an account has already been created with the email lghsfieldhockey@gmail.com but I haven't created an account. I tried to reset the password but go an error saying: "No user with this email address or username has been found."

    Lisa

  • Profile Image
    Irshad
    Answered on August 01, 2016 at 01:23 PM

    I just checked the system, and not found any user associated with the email address lghsfieldhockey@gmail.com. Can you please let us know, what username you are trying to use, while creating the account. 

    I would also suggest you to try with a different username.

    If you still face issue, or need further assistance, feel free to revert back.