- Lisa MarselliAsked on August 01, 2016 at 11:41 AM
I'm getting an error that an account has already been created with the email email@example.com but I haven't created an account. I tried to reset the password but go an error saying: "No user with this email address or username has been found."
- IrshadAnswered on August 01, 2016 at 01:23 PM
I just checked the system, and not found any user associated with the email address firstname.lastname@example.org. Can you please let us know, what username you are trying to use, while creating the account.
I would also suggest you to try with a different username.
If you still face issue, or need further assistance, feel free to revert back.