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  • Profile Image

    Form doesnt work due to security issues

    Asked by fklinkert on August 01, 2016 at 12:16 PM

    After submitting the form I just see this... :-/

    Page URL:
    https://submit.jotformeu.com/61911832899367/

    Screenshot
    security issues doesnt work after after submitting the form
  • Profile Image
    JotForm Support

    Answered by Charlie on August 01, 2016 at 02:04 PM

    I cloned your form but I am unable to replicate the problem. Here's what I got when I submitted the form:

     

    However, I do noticed some errors in your form.

    First error is that you have a lot of errors in your conditional logic:

     

    Another problem is that you have a lot of resources in your form that is loaded on a non-HTTPS protocol. These are your images. Here's an example:

     

    The logo in your first page http://www.uniquefragrance.com/media/wysiwyg/presse-bilder/gold-logo.png is loaded in a non-HTTPS protocol, which makes the form to have a mixed content. 

    I strongly suggest uploading your images on a secure protocol. 

     

    May we also know how you are using the form? Did you fill it out using the form's direct link (https://form.jotformeu.com/61911832899367) or did you embed it on your website in a special way? Could you also please try clearing your browser's cache before testing the form again.

    Please do provide us more information about this so that we can better help you.