- tworingstudiosAsked on April 03, 2012 at 04:28 PM
I created a form and have been editing it and refreshing the page it was embedded on. It was working fine and updating like a champ everytime I added a field. Now all of a sudden it will not update. I even did a simple edit of a Header and it won't update.
I've tried re-embedding the source code on my page, I've tried other browsers (with the cache cleared), and still it won't update. I added a period after my first header (Basic Info) as a test to see if it successfully updates.
Also there have been a couple times the form code just disappears from my Wordpress page. I've tried it on two of my Wordpress blogs.
Please help. Thanks.Page URL:
- tworingstudiosAnswered on April 03, 2012 at 04:30 PM
Great, it finally updated right after I asked this. Go figure. Does it sometimes take 30 minutes to update on the embedded page?
- pinoytechAnswered on April 03, 2012 at 04:34 PM
Sorry for the inconvenience that may caused. Glad to know that your updated form is working properly now.
If need further assistance, feel free to contact us anytime.
- suzannegAnswered on June 20, 2012 at 07:42 AM
I am having the same issue but I don't see a resolution here. What causes this? I actually have a different version when I use embed and another version when I use iframes and neither version is the most recently updated one. Please help. Do I need to do something to update it's html for form edits other than save?
- JotForm SupportabajanAnswered on June 20, 2012 at 08:18 AM
@tworingstudios and suzanneg
Please see this thread for a possible solution.