What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I receive a notice when someone submits a form?

    Asked by rcampbell31625 on August 01, 2016 at 02:05 PM

    I accidentally deleted the option to receive notices when someone submits a form, but after reenterring it, I still do not receive notices when someone submits a form. So if I forget to go in and check, then it may be weeks before I find the information. Can someone help me?

    receive how a how can i
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    Answered by Irshad on August 01, 2016 at 04:04 PM

    I have just checked your form https://www.jotform.com/61675233218960. I am able to see you have set the notification email for that form as "kristie@woodbury.com" 

    If you are not receiving the form submission email notification, on "kristie@woodbury.com", then please make sure you white-list our Jotmails ip addresses and domains. Or ask your email service provider to do it.

    Also please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues:

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues

    If you have any query or need further assistance, feel free to revert back.