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sofimanAsked on August 1, 2016 at 3:43 PM
Hello
Iam not able to access my form neither your website suddenly from my home network !
my ip: 41.39.30.9
Please check ASAP
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sofimanReplied on August 1, 2016 at 3:54 PM
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Jeanette JotForm SupportReplied on August 1, 2016 at 8:10 PM
The account seems to be back to normal. Please avoid making forms that request credit card without a payment integration.
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sofimanReplied on August 2, 2016 at 12:36 AMIt isnt blocked.. I can access it without any problem from any other network connection but not my home connection..here is what i get when i try to access jotform.com (screenshot)My IP is: 41.39.30.9
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Welvin Support Team LeadReplied on August 2, 2016 at 4:16 AM
I have whitelisted your IP Address. Please check again.
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sofimanReplied on August 2, 2016 at 4:23 AM
Same! Please view my other thread as that issue is happening with my clients also where I have to use proxy to enter here and write
https://www.jotform.com/answers/895772-URGENT-Jotform-com-not-accessable-for-me-and-visitors-#0
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Welvin Support Team LeadReplied on August 2, 2016 at 7:58 AM
I see that my colleague has submitted your other thread to our backend team. Our developers will further check your issue and give you the updates there.
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colletteReplied on August 2, 2016 at 8:37 AM
I made a form quite a while ago but login is not recognising my email address and i am not being sent any jotform messages. people are telling me they have sent messages to me. i tried it myself and no message. here is the link to the jotform http://www.ysbarts.com/contactus.html
http://www.jotform.com/form/10870228168
please can you help!