- AlperCayhanAsked on August 01, 2016 at 05:04 PM
When someone fills in my form, I do not get mails anymore.
Please help!Page URL:
- JotForm Support ManagerJeanetteAnswered on August 01, 2016 at 09:11 PM
There is a limit of 20 emails per day on free and guest accounts. Also, if you have 2 recipients, the number gets duplicated.
- AlperCayhanAnswered on August 02, 2016 at 01:35 AM
I'm sure that I did not receive 20 mails in one day.
It still doesn't work. Can you please check this for me?
I even do not get test mails.
This is my website: http://www.touwenblok.com/#!reserveren/c11o9
- JotForm UI DeveloperberilAnswered on August 02, 2016 at 04:41 AM
We are sorry for the inconvenience. Your email address, email@example.com is IN our bounce list and unsubscribe lists.
Reason(s) : Mail SenderError: Mail from command failed - 550 SC-001 (BAY004-MC1F10) Unfortunately, messages from 188.8.131.52 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors
I removed your e-mail address from the bounce and unsubscribe lists.
For preventing that issue, please try to set your form notifications "Sender Email" to firstname.lastname@example.org.
And, to prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.