What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form analytics

    Asked by tedcomerl on August 01, 2016 at 05:24 PM

    If the same user views the form multiple times from same identifying device/url before completing it, is each view counted in the analytics?

    How do you get user by user data. I see the summary and some detail below but that doesn't show all users. If I could download that data, I'd be able to sort out the views that came from same source who ultimately completed form.



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    JotForm Support

    Answered by BDAVID on August 01, 2016 at 10:15 PM

    Please note that it's a beta version, so there are some features not implemented yet. Here is a guide that shows you what you can currently do with the Form Analytics feature: https://www.jotform.com/blog/158-Realizing-the-Power-of-Form-Analytics 

    Let us know if you need more help.