What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change the notification settings?

    Asked by rachelritz on August 01, 2016 at 06:01 PM

    I would like to set up a sub-user to get the notifications of new submissions and remove the main account holder from the notifications.  I don't see any notifications settings in the account management area on either user.  Please help!



    Rachel Ritz


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    JotForm Support

    Answered by Kevin_G on August 01, 2016 at 10:34 PM

    You will need to open the form that you need to change the email recipient, then there you will need to remove the current email and add the new one, here is a guide with more details about it: How-to-Properly-Change-and-Test-a-New-Email-Recipient-Address

    Hope that will help you.